❓FAQs

Transaction & Trading

chevron-rightWhat are Sniperoo's fees?hashtag

We keep it simple with a flat 0.9% fee per transaction, making Sniperoo 10% cheaper than other Solana trading bots that typically charge 1%.

If you join through a referral link, you'll get an additional 5% discount, bringing your fee down to 0.85%.

chevron-rightHow fast are Sniperoo's transactions?hashtag

Lightning fast - we complete auto-sell transactions in under 900ms from the moment of trigger to blockchain confirmation. The speed for manual transactions (buy or sell) is around below 2 seconds from the moment of your Buy button click to blockchain confirmation.

In the volatile memecoin market, this speed gives you a crucial edge.

chevron-rightWhy do my transactions sometimes fail?hashtag

The most common issue is insufficient SOL for gas fees - always keep at least 0.005 SOL in your wallet for transactions.

The second most common reason for failed transactions is low slippage. This happens when the price moved more than your slippage tolerance during execution.

Third reason are low priority fees and Jito tip.

For the best success rate, ensure adequate SOL balance and adjust your slippage based on market conditions.

Wallet Management

chevron-rightHow do I withdraw funds?hashtag

Withdrawing SOL is straightforward - just head to your Wallet page, click withdraw, and enter your destination address. For security, we recommend double-checking addresses and starting with a small test transaction.

chevron-rightHow do I deposit funds?hashtag

You can deposit SOL to any of your wallets by visiting the Wallet page and clicking Deposit. You will then see your wallet address to which you can send funds.

As soon as the transaction is detected, the balance on your wallet will be updated.

chevron-rightCan I export my Sniperoo wallets?hashtag

Yes! To export your private key, go to the Wallets page and click Export. Never share your private key with anyone - including us.

chevron-rightCan I import my Phantom wallet to Sniperoo?hashtag

Yes, you can import any Solana wallet to Sniperoo by using the Import Wallet from Private Key button on the Wallets page. However, we do NOT recommend importing wallets that you use on other platforms and wallet providers, as these external actions can interfere with the automated actions on Sniperoo, resulting in failed transactions and unpredictable position performance.

chevron-rightCan I trade with multiple wallets inside Sniperoo?hashtag

Absolutely! We support unlimited wallets per account, perfect for organizing different trading strategies or managing risk levels. You can also select multiple wallets to buy the same token at the same time.

chevron-rightI accidentally sent USDC/USDT or other tokens to a Sniperoo wallet. How do I recover it?hashtag

Your assets are fine and safe, but you’ll have to export your sniperoo wallet to Phantom or any similar wallet provider to manually retrieve them.

Trading

chevron-rightHow does Grid Auto-Sell work?hashtag

Grid Auto-Sell is our advanced profit-taking system that automates your exit strategy. Instead of watching charts 24/7, you can set multiple profit targets with different sell percentages. For example, you might sell 20% at 1.5x your entry, another 30% at 2x, and the rest at 3x. Each level can have its own trailing stop-loss, protecting your gains while letting winners run. The system executes automatically, so you never miss a profit target.

chevron-rightThe token I bought rugged - what now?hashtag

Unfortunately, rugs are part of memecoin trading. While there's no way to completely avoid them, you can minimize risk by using multiple smaller positions instead of one large bet, monitoring token socials, and checking liquidity locks.

In some cases, the auto-sell system can catch the rug in advance and exit the position early, but this is not always a guarantee.

Platform & Support

chevron-rightI have a problem on Sniperoo. Where can I get help?hashtag

Our Discord communityarrow-up-right is the heart of Sniperoo. It's where traders share strategies, warn about rugs, and help each other succeed. Beyond Discord, we have comprehensive documentation and responsive platform support.

You can also send us an email at: support (at) sniperoo.app

chevron-rightI found a bug on your platform. Where can I report it?hashtag

Use our Bug Report formarrow-up-right to give us details about the issue. We'll try to fix it as soon as possible.

chevron-rightI want to suggest a new feature! Where can I do that?hashtag

Use our Request a Featurearrow-up-right form and tell us more about the feature and why do you think it would be important to implement. We'll then either work on it or create a poll with the community to see if the majority is in favor of implementing it.

chevron-rightWhat makes Sniperoo different from other bots?hashtag

While other bots try to do everything, we focus on what matters most in memecoin trading: speed and reliability. Our sub-900ms execution gives you an edge in volatile markets, while our lower fees mean more profits in your pocket. We've built sophisticated features like Grid Auto-Sell and multi-wallet support, but kept them simple to use.

Plus, our active community sets us apart - we're not just a trading bot, we're a trading ecosystem.

Got more questions? Jump into our Discordarrow-up-right - we're always ready to help fellow traders! πŸš€

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